Returns & Refund Policy
At SHAVEA, customer satisfaction is important to us.
Due to hygiene reasons, we cannot accept returns on opened or used products.
If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery at:
To request a refund or replacement, please include:
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Your order number
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Photos of the item
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A brief explanation of the issue
Claims submitted without photographic evidence cannot be processed.
Approved refunds will be returned to your original payment method.
Shipping costs are non-refundable unless the item is faulty.
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